Privacy Policy

Personal Information Provided by You. We collect personal information that you voluntarily provide to us when you fill out our contact form or otherwise contact us regarding our enterprise consulting services. The personal information we collect may include the following:

• Full name
• Email address
• Phone number
• Company or organization name
• Job title or role
• Project details and requirements submitted via our contact form

Contact Form Submissions. When you submit our contact form, the information you enter is delivered by email to our team inbox. Our contact form does not accept file uploads. These details are used solely to respond to your inquiry and evaluate your project requirements.

Automated Information. We automatically collect certain information when you visit our Website. This information does not reveal your specific identity (such as your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, and information about how and when you use our Website. This information is primarily needed to maintain the security and operation of our Website.

reCAPTCHA. Our contact form uses Google reCAPTCHA v3 to protect against spam and abuse. When you interact with the contact form, Google may collect hardware and software information, such as device and application data, and send it to Google for analysis. The use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.

We use the information we collect or receive for the following business purposes:

• To respond to your inquiries and provide consulting services. We use your contact information and project details to respond to your requests, schedule expert consultations, prepare NDAs, and deliver customized analytics, AI/ML, cloud migration, and database solution proposals.
• To evaluate project inquiries. Project descriptions you submit are reviewed by our consulting team to assess project scope, technical requirements, and alignment with our service capabilities.
• To send administrative information. We may use your information to send you service-related information, including confirmations, technical notices, updates, security alerts, and support messages.
• To protect our Services. We may use your information as part of our efforts to keep our Website safe and secure, including spam and fraud protection on our contact form via Google reCAPTCHA v3.
• To enforce our terms, conditions, and policies for business purposes, to comply with legal and regulatory requirements, or in connection with our contracts.
• To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

We may process or share your data that we hold based on the following legal basis:

• Consent. We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests. We may process your data when it is reasonably necessary to achieve our legitimate business interests, such as evaluating your project requirements and delivering consulting proposals.
• Performance of a Contract. Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract, including NDA agreements and consulting engagements.
• Legal Obligations. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.
• Vital Interests. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or situations involving potential threats to the safety of any person.

We may share your data with the following categories of third parties:

• Hosting and Email Providers. Our Website is hosted by Hostinger, and contact form submissions are delivered through Hostinger's email service.
• Anti-Abuse Services. Google reCAPTCHA v3 is used on our contact form to prevent automated abuse. Google may process certain device and interaction data as part of this service.
• Professional Advisors. We may share your data with our professional advisors such as lawyers, auditors, and insurers where necessary in the course of the professional services they render to us.

We may use cookies and similar tracking technologies (such as web beacons and pixels) to access or store information. Our Website uses minimal tracking. We do not use advertising cookies or serve third-party advertisements.

Specific information about how we use such technologies and how you can refuse certain cookies is set out below:

• Essential Cookies. These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as security and session management.
• Analytics Cookies. We may use analytics cookies to track aggregate, anonymized usage patterns to understand how visitors interact with our Website. This helps us improve the user experience and our service offerings.
• reCAPTCHA Cookies. Google reCAPTCHA v3 may set cookies to distinguish human visitors from automated bots. These cookies are governed by Google's Privacy Policy.

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Website.

Our Website does not currently offer the ability to register or log in using third-party social media accounts (such as Google, LinkedIn, or Microsoft). Our services are provided through direct consultation requests via our contact form. If we integrate social login capabilities in the future, we will update this privacy notice to explain how we handle any information received from social media providers.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it. If deletion is not possible (for example, because your personal information has been stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. These include:

• HTTPS/TLS encryption for all data transmitted between your browser and our Website
• Server-side input validation and sanitization on all form submissions to prevent injection attacks
• Encrypted connections (TLS) for the Website and for delivering contact form email
• Google reCAPTCHA v3 integration to prevent automated spam submissions

Despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

We do not knowingly solicit data from or market to children under 18 years of age. Our services are designed for enterprise organizations, business professionals, and decision-makers evaluating analytics, AI/ML, cloud, database, and application development solutions. By using the Website, you represent that you are at least 18 years of age or that you are the parent or guardian of a minor and consent to such minor's use of the Website.

If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at Team@cloudintelligencesolutions.com.

If you are a resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.

If you are a resident in Switzerland, the contact details for the data protection authorities are available at https://www.edoeb.admin.ch/edoeb/en/home.html.

Withdrawing your consent. If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of communications. If you no longer wish to receive correspondence, emails, or other communications from us, you may opt out by contacting us using the contact details provided in Section 12 below.

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.

If you are under 18 years of age, reside in California, and have a registered account with the Website, you have the right to request removal of unwanted data that you publicly post on the Website. To request removal of such data, please contact us using the contact information provided below.

CCPA Privacy Notice. The California Code of Regulations defines a "resident" as any natural person who is in the State of California for other than a temporary or transitory purpose, or any natural person who is domiciled in the State of California and is outside the State of California for a temporary or transitory purpose. Under the CCPA, you have the following rights:

• Right to Know. You have the right to request that we disclose what personal information we collect, use, disclose, and sell about you.
• Right to Delete. You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions.
• Right to Non-Discrimination. We will not discriminate against you for exercising any of your CCPA rights.
• Right to Opt-Out. You have the right to opt out of the sale of your personal information. We do not sell personal information.

To exercise your rights, please contact us at Team@cloudintelligencesolutions.com or submit a request through our contact page. We will verify your identity before processing your request and respond within the timeframes required by the CCPA.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to stay informed of how we are protecting your information.

If you have questions or comments about this privacy notice, you may contact us by:

• Email: Team@cloudintelligencesolutions.com
• Contact Form: cloudintelligencesolutions.com/contact
• Mail: Cloud Intelligence Solutions, McKinney, TX 75070, United States